New ClickDimensions Certified Professionals

Dipal Ashra, Alfapeople

Dipal 2 Dipal is based in the UK and looks after the marketing operations for AlfaPeople, a worldwide Gold Certified Partner of Microsoft Dynamics. She has over 18 months experience working with both MS Dynamics CRM and ClickDimensions, and has over 8 years marketing experience. Her experience using these tools day-to-day can be invaluable to our clients and she frequently conducts live demonstrations and training sessions for pre-sales and our clients.

Arun Potti, Tata Consultancy Services

Arun Potti

Arun is a Microsoft Certified dynamics CRM Technical Consultant. He has 4+ years’ experience in ASP.NET, SQL Server, CRM 2011, and 2013 Online. He is currently working for a Telecom Project including CRM with ClickDimensions.

“It’s an awesome experience working with Click Dimensions on CRM with my favourite module Marketing in CRM. ClickDimensions provides great features to capture the customer information through Forms, Surveys and Subscriptions. Flexibility to design Email Templates, Nurture Programs and Web Tracking & Analytics made it easy for the customer to understand and use. I would simply say its a fantastic application where customer will feel 100% happy.”


James Robinson, Sysco Software

clickdimension james robinson James is a Digital Marketing Manager at Sysco Software, a Gold certified Microsoft Partner who were recently awarded Microsoft Dynamics Partner of the Year for Ireland.

“I use ClickDimensions within Dynamics CRM on a daily basis to help grow our business and I love being able to pass on my knowledge to our customers so they too can use ClickDimenions to its full potential.”

James has a degree in Marketing and a Masters in Advertising. Feel free to follow him on Twitter @sysco_james.


Erica Foley, Beringer

headshot Erica is a Senior Project Manager with Beringer Associates, Inc., a Microsoft CRM Gold and ClickDimensions Silver Partner. Founded in 1993 and located in the Philadelphia area, Beringer is an IT solutions Provider serving the technology needs of small and medium size businesses across the United States in three primary areas of technology: Network Services and Support, Customer Relationship Management (CRM) and Business Telephone Systems/VoIP. Erica has worked on Dynamics CRM 4.0, 2011 and 2013 implementations for a variety of customers around the globe in a wide range of industries, including Life Sciences, Financial Services, Manufacturing and Distribution.

Yahya Gunduz, Blue Cielo

photo_yg Yahya is a certified CRM specialist with working experience in international organizations in various countries and industries. 

Since 2008 he has been working in the Netherlands, which gave him the opportunity to collaborate with people from diverse backgrounds. Thanks to this and to his experiences in both Marketing and IT, he has enhanced his ability to bring people, technology and business processes together.

“ClickDimensions as a Marketing Automation platform with Dynamics CRM offers marketers significant opportunities to be a catalyst for their organizations’ growth by acquiring new leads and at the same time remain very close to their existing customers.”


Daniel Drinhausen, OBS

DanielProfileBig Daniel works as a CRM & Sharepoint Consultant at Microsoft Gold Partner OBS in Sydney, Australia. OBS provides specialist technical, consulting and managed application support services for organisations that wish to address performance, compliance and productivity initiatives on Microsoft SharePoint, Dynamics CRM and Cloud technologies. Daniel has worked with Microsoft CRM since Version 3.0, back in 2006 and has deeper knowledge of all different versions. Additionally he was Microsoft MVP for Sharepoint. He is originally from Germany where he worked for 14 years for a mid-size manufacturing company as an In-house Consultant. In his spare time he loves to explore the beautiful areas around Sydney, travels the country, enjoys good food as well as meeting friends.

Cheryl Pearce, Excitation

LinkedIn pic Cheryl represents Excitation, the UK’s longest standing Microsoft Gold Partner for CRM. Having amassed a wealth of experience since the UK launch of Microsoft Dynamics CRM in 2004, Excitation delivers CRM to companies large and small across a range of sectors. Excitation’s client list includes the Chartered Institute of Housing, the Chartered Banker Institute and Pure Leisure Group.

Jacob Nielsen, Bredana

Jacob_Nielsen Jacob Nielsen is a CRM Marketing Consultant located in Denmark and working for Bredana Systemudvikling – a Microsoft Dynamics Gold ERP, Silver CRM and ClickDimensions certified partner. Jacob holds a solid background in b2b marketing from a company in the FMCG industry. Bredana Systemudvikling was founded in 1989 and operates with short, fast decision-making processes that make the company a dynamic partner. Many of our consultants have backgrounds from senior positions in the business community. As a result, they are fully familiar with all commercial processes and can combine this knowledge with their working experience.

Akhilesh Dubey, Emerio Globesoft

My Picture Akhilesh is a Senior CRM Consultant with Emerio Globesoft Pte Ltd. Singapore, a Microsoft Gold Certified Partner. He has around 8+ years of experience in analysis, design, development and implementation of .NET & MS CRM based applications. Akhilesh finds solving business problems using technology is the closest to my heart.

Gurdeep Singh, Cybage

  Gurdeep is currently working as a Business Analyst at Cybage Software Private Limited located in Pune, India. In total he has over 2+ years of work experience in software industry. “I am very passionate on how social, mobile and analytics are changing CRM industry. ClickDimensions has significant and continuously evolving features which can act as a differentiator. I am enthusiastic about future enhancements in ClickDimensions product.”

Sara Deuser, BH Solutions

profile2 Sara Deuser is a Certified Microsoft Dynamics professional with experience consulting CRM 4.0, 2011, 2013, and AX 2012 R3 implementations. Sara works for Blue Horseshoe Solutions, a solution services firm providing expert management & strategy consulting, system design, implementation, and optimization, and distribution design services to Fortune 500 and mid-market businesses throughout the world.

Jenna Rowland, Golder

Jenna Rowland

Jenna is part of the global marketing team at her firm and is the project manager for their ClickDimensions/CRM implementation project. She is an accomplished marketing professional with over 14 years of experience in project management, brand management and strategy, event planning, business development and various traditional marketing activities. Jenna has a curious mind and enjoys learning new things. She’s an avid podcast and TedTalks listener and frequently takes classes on “random subjects” she knows nothing about.


Louis-Alain Filiatrault, CGI


Louis-Alain Filiatrault has over 19 years of experience as a business and functional analyst and has been a  key contributor to enterprise-level implementation projects – turnkey applications, web services, data migrations, interfaces, ad hoc reporting and custom development. The solutions he has worked on cover order entry, billing, credit and collections, payment processing, accounts receivable, page layout and customer relationship management (CRM). In the last two years, he has focused on providing Microsoft Dynamics CRM solutions.

Louis-Alain is known for his ability to summarize succinctly and to reconcile requirements from multiple stakeholders to implement the most harmonious and optimal solution possible. He has a pronounced aptitude for troubleshooting and identifying opportunities to improve software and business processes. He uses a holistic approach to understanding workflows and elaborating solutions.


Duane Petty, HUB International


Duane is the Marketing Manager for HUB International. He is engaged in the development and growth of HUB’s emarketing efforts and its integration with Microsoft Dynamics CRM. His responsibilities range from the sending of national email campaigns to the training and support of the 30+ local regional marketing resources in HUB’s numerous offices throughout the US and Canada.

HUB International is one of the world’s premier brokers. Built upon a tradition of integrity, industry leadership, and excellence, HUB is committed to delivering tailored insurance, risk management, and benefits solutions with thoughtful strategic planning, valuable professional services, and technology-based solutions.


Megan Derkey, GNet Group

Megan Derkey

Megan Derkey is the Marketing Manager for GNet Group, a global technology consultancy. In this role, Megan develops marketing, communication and public relations strategies to help build brand equity and support revenue growth. Megan has a B.A. in Journalism and Mass Communication from the University of Wisconsin-Milwaukee.


Ranjeet Mahajan, Cybage

Ranjeet Mahajan

Ranjeet is a Sr. Business Analyst in the CRM Center of Excellence of CYBAGE Software India having professional experience of around 7+ years in the Information Technology industry specializing in CRM Implementation, Business analysis & Consulting space.

Hands on experience of MS CRM and SalesForce CRM product implementations in CRM (Sales, Marketing, Service) and XRM space with responsibilities of Business process analysis, Requirement gathering, Functional design, Solution Design, Configuration, Customization, Testing, Implementation / Deployment, End user training and Post Go live support.

Specialties: MS Dynamics CRM and SalesForce CRM Business Analysis, Consultation and Implementation

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