A Guide to Quicker Phone Number Porting

The full version of this article was first published at: A Guide to Quicker Phone Number Porting

Here at CallRail, we’ve ported thousands of call tracking phone numbers into our system. We work hard to make the process as simple and painless as possible for our clients – but not every port goes according to plan.There’s a lot going on behind the scenes during the port process, and each step has a potential for complications. These complications can cause huge delays, which according to the FCC end up costing you money and hinder your ability to choose a call tracking provider based solely on price, quality, and service. We want our customers to take advantage of all the benefits of CallRail, using the numbers important to their business, as quickly as possible. Find out what you can do to make the transition seamless and fast. How does porting work? Before we dive into how to make your number porting go as smoothly as possible, it’s best to understand how porting works and what the process entails. Here is a high-level summary of the port processing steps, as provided by the Number Portability Administration Center (NPAC): You complete all of the documentation requested by CallRail, and submit it to our porting team. CallRail submits the documentation to our carrier on your behalf. Our carrier reaches out to your current provider (known as the losing carrier) to notify them of the requested port. The losing carrier confirms all of the provided information sent over by CallRail on your behalf. Once they establish that the Letter of Authorization (LOA), Customer Service Record (CSR),…
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