ClickDimensions Certified Pros Recent Additions

Our certification program continues to add new members to its ranks. If you work for a ClickDimensions partner or customer and wish to become certified, start by registering for the ClickDimensions Academy here. You’ll need to attend all three of our courses and take an exam.

Here are some of the most recent pros to become ClickDimensions Certified:

Ondřej Valustik, CreativeMages, Czech Republic

OndrejValustikPhotoOndřej is the Marketing Director at CreativeMages, responsible for marketing communications, branding, and customer care. “I am a lifelong autodidact,” says Ondřej. “Until recently I was a full time graphic designer, and am now a marketing manager.”

Ayesha Gupta, Professional Advantage, Australia

Ayesha GuptaAyesha Gupta is the Internal CRM and Sharepoint Administrator at Professional Advantage, Australia. In 1 year , with no experience of CRM/Sharepoint, she has developed development skills in CRM and is also working towards becoming a CRM Consultant. She holds a degree in Electronics and Communication and has a past 2 years experience of working as a Support Analyst in Dell Services, India. She is a very fun-loving person and her hobbies include cooking and swimming.

Andrew Davis, Oakton, Australia

meAndrew is a Senior Dynamics CRM Functional Consultant at Oakton, with areas of expertise in the consulting, functional requirements and design space, specifically in the documentation of client requirements, creating a workable designs within the selected technology and then implementing a suitable solution. Product Management and detailed design, product lifecycle management and the ability to either craft a new product to fill an identified need or to take an existing solution and shape it to better fit a need are areas in which Andrew excels. Andrew has spent the last 25 years working in the IT / Marketing / Technology space, and spent over 9 years working for in an IT / Support / Product Management roles, giving him a robust understanding of the online world.

Gopinath Narayanan, Belladonna Information Technologies, India


Gopinath ‘Gopi’ Narayanan is a CRM consultant of ten years standing and has been in Sales and Marketing functions in the IT industry for nearly 30 years. He founded Belladonna IT ten years ago with the goal of delivering efficient sales and marketing solutions to the small and medium enterprises. Gopi has deep domain knowledge of the Financial Services, Hospitality, Real Estate and Services industries, having implemented over two hundred implementations to his credit.

Nadan Hotić, Vestjylland Forsikring, Denmark


Nadan has been working with CRM and ClickDimensions since March 2012 for Vestjylland Forsikring, an insurance company in Denmark. On a day-to-day basis he is a CRM administrator, and CRM supporter for the company’s many users. He tests and implements new functionality into Vestjylland’s CRM.

“ClickDimensions is a wonderful tool for generating newsletters and tracking our customer needs,” says Nadan.

April Wilson, RevSpring, United States


April Wilson has a long history of measuring and optimizing customer communication for top brands, and she has built her career around evangelizing the power of data and using consumer insights to change behavior.

Serena Mc Crossan, Learning Pool, Northern Ireland

serena 1

Serena Mc Crossan is the Digital Marketing Executive at Learning Pool, an e-learning provider based in Derry, Northern Ireland. Learning Pool delivers tailored online learning solutions, including a rich suite of off the shelf e-learning, bespoke development services and customisation to over one million people in the UK.

She is a graduate of The University of Ulster completing an Honors degree in Advertising and Marketing where she also lectured part time prior to her role at Learning Pool.

Specialising in marketing automation, SEO, content marketing, landing page and website optimisation, Serena has increased leads by more than 400% at Learning Pool in the last year.

Megan Pearl, EvolvIT, United States


Megan is a marketing specialist at EvolvIT in St. Louis, Mo., and is in the process of gaining the certifications to become a Microsoft Dynamics CRM consultant.

EvolvIT specializes in Microsoft Dynamics CRM, Microsoft Dynamics GP, and Office 365. EvolvIT works primarily with small to mid-size manufacturing and distribution companies in the Greater St. Louis, Mo., area.

Megan recently graduated with a degree in Communication from the University of Missouri. She interned at EvolvIT during her fourth year of university, and moved to full time after graduation.

Regan Murphy, OA Systems, New Zealand


Regan is a Solution Architect for OA Systems Ltd, an award-winning Microsoft Gold Certified Partner for Dynamics CRM, in New Zealand.  Regan is also a Microsoft v-TSP (virtual technology solution professional), leads the Auckland Dynamics CRM User Group, and has been a speaker at several Microsoft Tech-Ed events.

CRM has been Regan’s main area of focus for over 15 years, with a heavy focus on CRM Strategy Consulting, Digital Marketing & Social Media, Contact Centre, IT Service Desk Management, and Education.  Recent projects Regan has led include a high-volume 24×7 contact centre in Telco space, a large digital marketing and CRM refresh project in Education, and complex CRM upgrades for two global clients in the High Tech sector.

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