4 Ways You’re Wasting Time and What to Do About It
articleOct 8, 2015 The Essential Guide to NPS for Private Practice PTs, OTs, and SLPs Dale Carnegie said, “To be interesting, be interested.” This wisdom is the foundation of the net promoter score® (NPS). In the simplest of terms, NPS is a standardized customer loyalty metric. It rates how likely a customer is to recommend …
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