The full version of this article was first published at: What is Reputation Management and How To Do It
No Comments Reputation Management Brings You Customers. Reputation Management encourages customers to do business with you. In today’s “connected” marketplace, most of your prospective customers will read an online review of your business before they decide to buy a product or service from you. When your customers see positive remarks about your business, your level of trust starts to grow more than ever. Negative remarks will have just the opposite effect. If people are talking about you negatively, this can seriously do damage to the customer loyalty you’ve worked so hard to create. Positive online reviews and good reputation management can make or break your business. According to Chatmeter, 84% of Americans report that online reviews have an influence on their decision to purchase a product or service. Did you know? One bad review can lose you 30% of your customers! Reputation Management is not hard to do! Online Reputation Management is a simple and cost-effective way for you to manage all of the reviews for your business in one place. It works for all networks, directories, and social media platforms that publish your reviews. 7 Reasons your business can’t live without it: You can promote positive reviews to stand out from your competitors and perform competitive analysis You can quickly respond to negative reviews and turn a negative into a positive before it has the chance to steer business away You can see first hand how your customer service is performing You will create loyalty and referrals by showing…
Read More: What is Reputation Management and How To Do It