articleMar 8, 2016 | 1 min. read Luck o’ the Outcome: Which OMT Are You? [Quiz] Whether you’re Irish or simply Irish-at-heart (hey, even St. Patrick himself didn’t hail from the Emerald Isle), March 17 is reserved as a day to bust out your best jig; don every imaginable shade of green; and partake in some delicious …
articleSep 24, 2015 | 16 min. read The Ultimate ICD-10 FAQ: Part Deux Just when we thought we’d gotten every ICD-10 question under the sun, we got, well, more questions. Like, a lot more. But, we take that as a good sign, because like a scrappy reporter trying to get to the bottom of a big story, …
9 Most Common Medicare Misconceptions for PTs, OTs, and SLPs Read More »
Fearing the unexpected is normal, but when it comes to PANCE prep, our nerves can affect our test scores. We think the more we know about test day, the better. Of course before you can even take the PANCE you have to study. A lot. It’s easier with Picmonic for PAs. You can try it for …
Growth and Culture: What Makes CallRail a Best Places to Work in Atlanta? CallRail was announced as one of the Best Places to Work in Atlanta in 2016 by the Atlanta Business Chronicle. CallRail ranked #7 in the mid-sized company category. CallRail has been recognized by multiple organizations throughout the years for its outstanding growth …
CallRail Announced as a Best Place to Work in Atlanta for 2016 Read More »
If you’ve ever conducted a Google search on your mobile phone and clicked the call icon to make a reservation at your favorite Italian restaurant, you’ve utilized click-to-call. Click-to-call is an intuitive way for you and your customers to quickly reach you over the phone, and if you’re implementing a search marketing program, click-to-call can be …
Click-to-Call in the Age of Mobile Search Marketing Read More »
articleNov 16, 2015 | 10 min. read 6 Biggest Takeaways from PPS 2015 Last week, I joined hundreds of amazing physical therapy professionals, students, and vendors (including yours truly, WebPT) at this year’s PPS Annual Conference in Orlando, Florida. Despite the uncomfortable combination of tropical heat and humidity outside—and near-freezing conference rooms inside—everyone was in high spirits. …
articleNov 16, 2015 | 10 min. read 6 Biggest Takeaways from PPS 2015 Last week, I joined hundreds of amazing physical therapy professionals, students, and vendors (including yours truly, WebPT) at this year’s PPS Annual Conference in Orlando, Florida. Despite the uncomfortable combination of tropical heat and humidity outside—and near-freezing conference rooms inside—everyone was in high spirits. …
No Comments We are extremely lucky marketers here at Lightpost Digital! Every day we help a wide range of local business owners throughout the US. Our clients range from doctors, lawyers, to tour operators and decorative hardware craftsmen. Not surprising, the one thing they all share is their desire to come up first on a …
What is Google My Business and Why Should I Use it? Read More »
Not all SaaS products are created equally. And when it comes to reseller programs, some companies are more suited for success in the channel. Historically, companies that offer high value, enterprise software benefit from utilizing partner programs. However, in today’s cloud-driven economy, having a strategic approach to scaling revenue via indirect sales partners has become …
The phone call is an integral part of the customer service process. A strong ability to communicate with customers over the phone can make all the difference in winning a customer for life, while a not-so-good rapport can do irreparable damage to your business. That’s why it’s important to continuously optimize your staff to help …
How to Improve Customer Service Over the Phone in 5 Steps Read More »
